Privacy Policy
How VeriBuy collects, processes, secures, and protects your personal data and device verification records in compliance with UK GDPR.
Our Privacy Commitments
1. Overview & Data Controller
VeriBuy Ltd (“we”, “us”, “our”) is the Data Controller responsible for your personal data collected through veribuy.shop and associated API services under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
2. Categories of Information We Collect
| Data Category | Specific Data Elements | Lawful Basis (UK GDPR) |
|---|---|---|
| Account & Profile | Full name, email address, password hash, contact phone number. | Contract performance (Art. 6(1)(b)) |
| Device Identifiers | IMEI (15-digit), Serial Number, evidence photos, battery metrics. | Legitimate interests & fraud prevention (Art. 6(1)(f)) |
| Order & Delivery | Delivery address, Royal Mail tracking numbers, transaction timestamps. | Contract performance (Art. 6(1)(b)) |
| Payment Details | Tokenised payment reference (processed strictly via Stripe; full card numbers are never stored on our servers). | Legal obligation & Contract (Art. 6(1)(c)) |
3. How & Why We Use Your Data
- Operating Trust Lens™: Conducting automated GSMA blacklist verification, stolen device cross-referencing, and cloud lock verification.
- Escrow Transactions: Processing Stripe PaymentIntents and releasing funds after verified delivery and inspection.
- Dispute Mediation: Inspecting timestamped device evidence packs to resolve condition discrepancies fairly.
5. Security & Encryption Standards
6. Your UK GDPR Rights
Under UK data protection law, you have enforceable statutory rights regarding your personal data:
7. Data Retention Policy
We retain user profile data for as long as your account remains active. Transaction and VAT invoice records are retained for 6 years in accordance with UK statutory accounting obligations (HMRC requirements), after which they are permanently anonymised or destroyed.
8. Data Protection Officer & Contact
To exercise your privacy rights or submit a Data Subject Access Request (DSAR), please contact our Data Protection Officer at dpo@veribuy.shop. If you are unsatisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.
