Terms and Conditions
The legal agreement governing your access to and use of the VeriBuy marketplace, Trust Lens™ verification service, and escrow payments.
Key Highlights & Platform Guarantees
1. Acceptance of Terms
By creating an account, browsing listings, submitting a device for verification, or completing a transaction on VeriBuy (“the Platform”, “we”, “us”), you acknowledge that you have read, understood, and agreed to be legally bound by these Terms and Conditions and our Privacy Policy.
If you do not agree with any part of these Terms, you must immediately cease using the Platform.
2. User Accounts & Eligibility
To purchase or sell devices on VeriBuy, you must register an account and be at least 18 years of age with a valid UK shipping address.
- You agree to provide accurate, current, and complete registration information.
- You are solely responsible for maintaining the confidentiality of your credentials.
- Accounts cannot be transferred, leased, or assigned to third parties without prior written consent.
3. Trust Lens™ Device Verification
All consumer electronics listed on VeriBuy are subjected to Trust Lens™ verification prior to public publication. When submitting a device, sellers warrant and agree that:
4. Fees, Pricing & Seller Payouts
VeriBuy operates with complete fee transparency:
Sellers receive 100% of their item asking price. No listing fees, no insertion fees, and no percentage deductions upon sale.
A variable protection fee (clearly itemised at checkout) covers escrow handling, Trust Lens™ hardware verification, and 48-hour (2 days) money-back dispute guarantee.
5. Escrow Payment & 48-Hour (2 Days) Protection
Upon order confirmation, buyer payment is placed into secure escrow managed via Stripe. Escrow release follows this strict protocol:
- Dispatch Requirement: Sellers must dispatch within 3 working days via tracked Royal Mail delivery.
- Inspection Window: Buyers receive a 48-hour (2 days) inspection window starting upon carrier delivery confirmation.
- Release or Dispute: Funds are automatically released to the seller after the 48-hour window expires unless the buyer opens a valid dispute for misrepresentation or undisclosed hardware defect.
6. Prohibited Items & Activities
Users may not engage in any of the following activities on VeriBuy:
7. Intellectual Property & Brand Rights
VeriBuy, Trust Lens™, and all proprietary software, UI designs, and verification algorithms are protected by UK and international intellectual property laws. Apple, Samsung, Google, and other brand names are the trademarks of their respective owners.
8. Limitation of Liability
To the maximum extent permitted by UK law, VeriBuy provides the marketplace on an “as is” and “as available” basis. While Trust Lens™ applies rigorous authentication and IMEI verification checks, VeriBuy is not liable for latent manufacturing defects or post-delivery device damage.
9. Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction to settle any dispute or claim.
10. Contact Information
For questions regarding these Terms or dispute mediation, reach our legal compliance team at legal@veribuy.shop or via our Contact Support Page.
